QUESTIONS & ANSWERS

You Asked For It!

We have compiled some questions and answers that many people ask concerning our DJ company.  I hope this helps as you are in search of your DJ entertainment.  If you have a question that has not been answered please call us or use our contact page and we will get back to you as soon as possible.

* How much can I expect to pay for a DJ?
-The average price range in West Michigan is $500.00 to $1000.00.  There are cheaper rates, but be careful of what you get with that service.  You typically pay for what you get.  Take into account the organizational skills, personalities of employees, experience, and equipment the company has.  Check out our what to look for page for more on this topic.

* How much do you charge?
-Check our pricing page within our website for standard features and pricing rates.

* Is the $100.00 deposit included in the price of the service?
-Yes! The $100.00 deposit is deducted from the total price of your DJ service.  If you book an event at $700.00 and you pay your deposit with us, your remaining balance would then be $600.00.

* Can we hire you for extra playing time?
-Yes! A charge of $100.00 per extra hour is required

* Is there a travel charge?
-We charge $50.00-$100.00 to travel anywhere outside a 35 mile radius of Grand Rapids, MI.

* Will there be a charge for set-up time?
-No!  We start our 6 hours of service with the arrival of your guests.

* Do you charge extra for lighting?
-No!  All lighting is included in the standard price of our services.

* What if we cancel or postpone the event?
-If you cancel the event then you lose your security deposit. If you postpone your event we will look for availability and reschedule if we have vacancies.

* Do you accept credit cards?
-Yes! We accept cash, checks, money order or you can call 616-334-3110 to pay by credit card.

* When is the balance due?
-We normally collect the funds the night of the event unless you pay through PayPal .  Collecting monies the week of is acceptable as well.  We collect no later than the night of your event.

* How much time does the DJ need to set-up?
-45 minutes to an hour

* Do you have a wide variety of music?
-Yes!  Our music library includes all genres as we continue to update our library weekly.

* How do you get your music?
-We purchase CD's and DVD's each week to stay up to date.

* How much of the music can we select for you to play?
-That's up to you.  What you select on your planning guide (typically 30 songs or less) we will play.  You may also go to our music library and make a playlist for us to play.

* Can our guests make requests?
-Yes, and we will play them at the appropriate times with your approval.  If the requests are on your do not play list then we will not play those songs.

* Can we select a "Do Not Play" song list?
-Yes!  Go to the music library to make those selections.

* Are you insured?
-Yes!  Moments in Time has liability insurance.

* Do you have references?
-Yes! Here are some survey results and client "thank you" letters to tide you over for now.

* What will the DJ wear to the event?
-We dress with button down shirts, khakis, dress slacks, etc.  We dress as you would expect someone going to Sunday church would dress.  We do not wear tuxedos.

* Can we meet the DJ that will be performing at the event?
-Yes!  We like to meet at least 1 month prior to the wedding.  You will often meet your DJ at Bridal Shows as well.

* How far in advance should we book a DJ?
-We usually book 9-12 months in advance.  Check our availability calendar for openings.

* Does the music have to be loud to be good?
-No!  Comfortable volume to be good.

* What if the reception time changes after we sign the contract?
-We can change that. It is usually no problem unless we had an earlier event that day which is usually not the case.

* What if the DJ equipment breaks down?
-We have 1 set of back-up audio equipment available that is a phone call away.  All other back-up equipment will be on site.

* Do you use reliable equipment?
-We use the best equipment on the market.

* Can we bring CD's to play?
-No!  We can download the music before the event date only.  All of our music is in a digital format.  We do not use CD players.

* Are we required to feed the DJ?
-It's up to you.  We never turn down the chance to eat good food.  We usually eat before we show up though.

* Does the DJ take breaks?
-No!  There is always a DJ on hand.

* How can we secure Moments in Time DJ Services?
-Check to see if we have your date available on our website.  If we have availability then print off the DJ contract and send that to our address with the required $100.00 security deposit.  You're all set at that point.